Helm: The WebHosting Control System

Helm is the only true multi-server, multi-lingual control system available in the industry. It has the unique power to support hosting companies of any size whether they have just one server and starting out in their home office, or thousands of servers spread all over the world controlled by distributed offices.

Helm is a multi-server management and control system for Windows 2000 and 2003 based web hosts. The system is designed for any size web hosting companies, datacenters and ISPs, which require a solid platform that automates all of the day-to-day tasks that would otherwise require highly skilled man power, and large work forces.

Helm is capable of providing a complete, flexible web hosting management solution for single server service providers, and suppliers of thousands of servers including dedicated and collocated customer services.

From just starting with one server you can easily expand into a complex infrastructure with minium effort and not disrupting your current customer base. For example the illustration below shows how you can expand into a multi-server shared environment will the ability to provide dedicated services to individual customers and still only have one place to log in and manage the entire business.

The scope of automation that Helm offers is broad and covers the vast aspects of a web hosting business. From controlling a single email address, to managing the billing for the entire company, Helm has the capability to provide a fast, robust, accurate and comprehensive way to managing many sides of any web hosting business.

Customer Features

The uscanada control panel puts you in total control. Manage every aspect of your account, including web scripting, databases, email accounts and password protected folders. Adding new features is easy, as is upgrading your account.

UsCanada' control panel offers:
-- One way to control everything
-- Ease of use: make changes in seconds
-- No specialist technical knowledge required
-- Create email accounts, auto-responders and forwarders
-- Set up and manage your website
-- View real-time information about your site's visitors
-- Install extra features, such as FrontPage Extensions
-- Set up password-protected areas on your website
--Set up ODBC data sources (DSN), MySQL and MS SQL databases.

Personalization

You can include your own custom HTML headers and footers for your customers. Helm will even allow you to provide custom links that will appear on the customer's side bar to go to any location you like such as helpdesks, forums or contact pages. This means that you can change the look and feel of Helm to fit more in line with your own website branding, whilst losing none of Helm’s functionality.

Messaging

Helm has an internal messaging system. Messaging is a smart way of keeping customers up to date with the latest information. System information messages can also sent to the messaging service to inform the administrator or other users of any problems.

Signup Script Generator

With Helm, you can generate simple signup script form code which you can then take, customize, and use on your own website. This makes it much easier for your users to signup for an account from a website. You can also point them to success and failure pages that you can create yourself.

Custom DNS Zones

Helm lets you configure custom global DNS zone records that will be added to all domains set up under an account. This means that you don’t have to add DNS entries in every domain for services that you offer (such as statistics and access to Helm).

Statistics

Keep an eye on web site traffic generated by the domains set up in your control panel, via at-a-glance charts which cover 24 hour and 30-day periods. Helm also supports the integration of other statistics packages.

Reporting

Helm lets you generate reports for customer and domain bandwidth usage over specified periods. This expands on the basic statistics that cover two default time periods.

Extra Feature Notification

You can set Helm to e-mail your users when they purchase a custom extra feature from one of your hosting plans. As with Welcome Messages, you can also copy the mail to yourself for your records.

Purchase Extra Features

If your administrator offers them, you can purchase extra features to add on to your plan, and sell on to users. These can range from extra bandwidth and extra domains to more POP3 accounts. Your plan is therefore extremely flexible in terms of what can be added and offered, and has almost unlimited scope for future additions.

Who's On

At the click of a button, Helm will let you see who is currently logged onto your control panel. It gives details of what section they are viewing in the panel, the date and time they logged on, how long they have been logged in, and what their IP address is."

Manage Your Details

Helm lets you amend your personal and company details at the click of a button. Change your email address in one place, and all of your Welcome Messages and other notifications will use it without the need for changing the address in multiple places.